Last Updated: October 2025

Welcome to One & Only Services FZCO (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website www.oneandonlyservices.com (“Website”) and any related services or communications.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Company Information

One & Only Services FZCO
 Address: IFZA Business Park – Building A2, Dubai Silicon Oasis – Industrial Area – Dubai, UAE
 Email: info@oneandonlyservices.com | gm@oneandonlyservices.com
 Phone: +971 50 888 9291
 Website: www.oneandonlyservices.com

2. Use of the Website

  • The Website is provided for general information and service inquiry purposes only.

  • You agree to use the Website in a lawful manner and in accordance with these Terms.

  • You must not use the Website for any fraudulent, harmful, unlawful, or unauthorized purpose.

  • We reserve the right to restrict or block access to any user who violates these Terms.

3. Nature of Services

One & Only Services provides professional, consultative, and facilitation services, including but not limited to:

  • Business setup and corporate services

  • Visa and residency assistance

  • Legal support through partner law firms

  • Property assistance (buy/sell)

  • Corporate and tax consultation via partners

  • Lifestyle and concierge services

Important:

  • We act as a facilitator and service coordinator in many cases.

  • Some services are performed by third-party partners, government entities, or consultants.

  • No legal, financial, or governmental result is guaranteed unless agreed in a signed service contract.

4. Service Requests and Communication

  • Submitting a contact form, service inquiry, WhatsApp message, or email does not create a client relationship.

  • A formal agreement or invoice must be issued before services commence.

  • We may contact you via phone, email, WhatsApp, or other channels to process your request.

5. No Refund Policy

All services provided by One & Only Services are professional and consultative in nature.
 Therefore, all payments made are strictly NON-REFUNDABLE, including but not limited to:

  • Service fees

  • Government fees

  • Third-party charges

  • Document processing or application fees

By engaging with us, you acknowledge and accept this policy.

6. Third-Party Partners and Government Authorities

We work with trusted law firms, consultants, financial experts, government agencies, and real estate partners.

  • We are not responsible for any delays, errors, or actions by third parties or government entities.

  • All external services are subject to the terms and policies of the respective entities.

7. User Responsibilities

By using our Website or services, you agree to:

  • Provide accurate, complete, and truthful information.

  • Not submit false, misleading, or unlawful content.

  • Comply with all applicable UAE laws and regulations.

We reserve the right to refuse service if false or illegal information is provided.

8. Intellectual Property

  • All content on this Website (text, graphics, logos, design, images, etc.) is the property of One & Only Services and is protected by copyright and intellectual property laws.

  • You may not copy, reproduce, modify, distribute, or use any content without our prior written consent.

9. Prohibited Activities

You agree NOT to:

  • Attempt to gain unauthorized access to the Website or server

  • Interfere with website functionality or security

  • Introduce viruses, malware, or harmful code

  • Use the Website for spam, advertising, or data harvesting

  • Impersonate any person or entity

10. Limitation of Liability

To the maximum extent permitted by UAE law:

  • We are not liable for any indirect, incidental, or consequential damages.

  • We do not guarantee uninterrupted or error-free access to the Website.

  • We are not responsible for decisions made based on information from the Website.

  • Our total liability, if any, shall not exceed the amount paid to us for the specific service in question.

11. Indemnification

You agree to indemnify and hold One & Only Services, its owners, employees, and partners harmless from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Website or services

  • Your violation of these Terms

  • Your breach of any law or third-party rights

12. Privacy and Data Protection

Your privacy is important to us.
 By using this Website, you agree to the collection and use of personal data as described in our Privacy Policy.
 Please review our Privacy Policy for full details.

13. User Accounts (Future Feature)

In the future, we may offer user accounts or client login portals.
 If implemented:

  • You must keep your login credentials secure.

  • You are responsible for all activity under your account.

  • We may suspend or terminate accounts for misuse or violation of these Terms.

14. Changes to the Terms

We may modify or update these Terms at any time without prior notice.
 The updated version will be posted on our Website with a revised “Last Updated” date.
 Continued use of the Website constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates.
 Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

16. Contact Information

For any questions relating to these Terms & Conditions, please contact:

One & Only Services FZCO
 📍 IFZA Business Park – Building A2, Dubai Silicon Oasis – Industrial Area – Dubai, UAE
 📧 info@oneandonlyservices.com | gm@oneandonlyservices.com
 📞 +971 50 888 9291
 🌐 www.oneandonlyservices.com